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Jacquard Platform

Overview

The best way to say whatever you want to say.

Jacquard combines the power of generative AI, predictive intelligence, and automated decisioning—built specifically for below-the-line messaging. From Push to Email to In-App, Jacquard curates brand-safe message content, predicts what will work, and distributes it without complex integrations.

Product update.

Our latest release introduces major advancements in creativity, control and breadth. The new neuro-symbolic architecture of Language² brings a decade of language control expertise to the power of LLMs. Neural² extends the application and performance of the neural engine to new languages and channel applications, which also expands the training data set leading to even higher win rates

LANGUAGE²

Creative at scale. Control without compromise.

Jacquard is a purpose-built language engine that generates brand-compliant, high-performing messages in multiple languages from a single brief—no prompting, no rewrites. Built for below-the-line content, it combines generative AI with deterministic rules for tone, structure, and compliance—so you can move fast without losing control.

NEURAL²

Know what works.
Before you hit send.

Performance prediction requires experience. Optimal open/click rates must be achieved and sustained, which means avoiding click bait and repetition (a.k.a. ad fatigue). Jacquard’s Neural² training data set is vast – 60 billion data points from a decade of messaging experiments. By considering performance, diversity and the need for ongoing learning, Neural² will win and keep on winning.

OPTIMISE¹ & CONTEXTUAL¹

Contextually relevant content.

Brand, product, personal and circumstantial attributes are the drivers of relevant communications. The possibilities for messaging are as enormous and diverse as your brand’s audience. This is a challenge that machines were made for! Contextual¹ generates, tests and learns the most compelling approach for the individual and use case. Personalisation at 1-1 scale.

Built for the enterprise.

Secure access

Manage access and usage of your AI content with single sign-on (SSO) authentication, role-based permissions and a built-in approval process to fully vet your messaging before it reaches your customers.

Ethics and compliance

Our commitment to industry-leading data protection and privacy can be seen in our ISO 27001:2022 certification and strict adherence to all applicable data privacy laws and regulations.

Data and privacy

Safeguard your data with access to our enterprise-grade large language models (LLMs). We never allow LLMs to train on your data and our proprietary language generation isn’t LLM-dependent.

Reliability

Expect unparalleled reliability, backed by our steadfast commitment to a 99.9% uptime guarantee. And rest easy knowing your operations will run without interruption.

“Having science behind the subject lines being suggested—combined with easy integration into our processes and the ability to execute the optimisation activity—was the value that set Jacquard apart for us.”

Simon Baines Head of CRM at TUI UK

“We’ve seen top-line growth in terms of click-through rate using Jacquard’s enterprise tooling to generate and optimise our content across email, SMS, and push notifications.”

Emily Yuen Director, Digital Marketing

Trusted by the worlds top marketers

Multi-channel distribution

We fit right in.

Be everywhere with resonant brand messaging, compatible across all major platforms and channels.

Ready to transform your messaging? 

See how our purpose-built tooling designed for scale can help your brand to resonate everywhere.

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